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I don't have a file of my logo: what to do?

· by Guillaume

Preparing a logo for customisation

This is one of the most frequent situations in the workshop: the logo exists, but nobody knows where the original file is. Good news: there is almost always a solution.

1. Look where it might be hiding

  • The designer or agency that created the logo: they usually keep the source files.
  • The printer of your business cards, flyers or sign: they often received a vector file.
  • Your e‑mails: search for “logo”, “.ai”, “.eps”, “.pdf” or “.svg”.
  • Your website: the logo is sometimes there as an SVG, a vector format.

2. Check what you have

A PDF or an SVG can contain true vector artwork. A JPG, a screenshot or a social media image, however, are rarely sufficient for a large visual. Send us what you have: we’ll tell you straight away if it’s usable.

3. Have the logo redrawn (vectorisation)

If no clean file exists, our design studio can redraw your logo as vector artwork from an image, a photo of an old garment or a letterhead. You’ll then receive a file reusable for all your materials.

Take the opportunity to keep this file safe and share it with your future suppliers.

4. No logo yet?

For an association, an event or a team, a simple well‑set text can be enough. Our studio can also create a visual from A to Z.

Key points to remember

  1. Ask the creator or the printer first.
  2. Send us what you have, even if imperfect.
  3. If necessary, we will redraw the logo before marking.

To prepare a perfect file: the textile print file guide and preparing your logo for printing or embroidery.

Frequently asked questions

Can you use a photo of my old T‑shirt?

Yes, as a basis to redraw the logo in vector format. The final result will be sharp.

Do I own the redrawn file?

Yes, you will receive the file for your future materials.

Got a project in mind?

Embroidery, DTF, flex (vinyl) printing or screen printing: we’ll advise you and send a free quote within 24 h.

Free quote